Answered
cancellation fee
i was told by online chat with adobe help line that i will not be charged for cancelation fee but stilll late in eveing cancelation fee of USD86.57 was take from the account.
This topic is closed to new replies. Start a new post to keep the conversation going.
Hi,
Thank you for posting your query here.
As I understand correctly, you had a chat session with Adobe Support wherein it was confirmed that you will not be charged cancellation fee, however your account has been charged with a Cancellation fee.
Please do not worry, in this case kindly initiate a chat using the same Adobe account you were logged in earlier and Adobe Support Team can refer to the previous chat transcript and help in creating a manual refund request (as it was already confirmed earlier).
Since this is a public forum, we do not have the access to your account information and cannot confirm the payment charges. Please Click on the following link : https://helpx.adobe.com/contact.html and intiate a chat with Adobe Support Team.
Thank you.
Sign up
Already have an account? Login
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inSign in to Adobe Community
No account yet? Create an account
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices