Cancellation FEE

Question

I think its crazy how there is an extremely expensive cancellation fee for adobe illustrator.... I'm literally a student and wanted to give it a try for a month and it won't let me cancel anymore because I will have to pay a $149 cancellation fee for a service I am BARELY using. I wanted to TRY it and I don't find it useful for me. I can't afford this fee but now I can no longer cancel. I am extremely dissapointed and this is such a sneaky way from this company to try and take money from us. I want to cancel my membership now. Someone please assist me because this is just wrong and decieving... If I had known from the beginning I would have never subscribed to this. I customer service is not good either and I am just talking to an AI robot. Please help me somebody.

kglad · Answer

it was clear when you started that the free trial was limited. ie, you needed to cancel before the trial ended.  and even if you goof up and are a week late with the cancellation, adobe refunds your money.

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