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Anonymous
August 3, 2020
Answered

Cancellation fee? - Lightroom

  • August 3, 2020
  • 2 replies
  • 560 views

I'm just about to cancel my subscription (Lightroom) but realize that.. I have the fee to pay??

 

Why do I pay the fee? 

 

For the Lightroom, there is no monthly plan. Only yearly plan is provided.

(Some other products like Photoshop, Xd has a monthly plan..)

 

Also, there is no mention at all about the cancellation fee at the subscription stage.

 

I may accept the fee to pay if this causes due to my careless but I don't think it is.

 

Please let me know the way to resolve this. 

 

Sorry for my bad english.

 

Thank you.

This topic has been closed for replies.
Correct answer kglad

there is (and always has been) a cancellation fee, https://www.adobe.com/legal/subscription-terms.html

 

the annual plans offer monthly payments (at a lower rate than the monthly plans), in exchange for the annual commitment (much like a lease).  and if you terminate early (similar to breaking a lease), there's a financial penalty.

2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
August 4, 2020

See Dov Isaacs' reply here:

https://community.adobe.com/t5/the-lounge/adobes-subscription-service-is-a-scam/td-p/11326785?page=1

 

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 3, 2020

there is (and always has been) a cancellation fee, https://www.adobe.com/legal/subscription-terms.html

 

the annual plans offer monthly payments (at a lower rate than the monthly plans), in exchange for the annual commitment (much like a lease).  and if you terminate early (similar to breaking a lease), there's a financial penalty.

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