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December 21, 2025
Answered

Cancellation of Annual, billed monthly plan

  • December 21, 2025
  • 1 reply
  • 690 views

Hi, I've subscribed to the Adobe Creative Cloud Pro Plan for an annual, billed monthly plan, which will be renewed in Mar 11, 2026. I've tried to cancel now, but it's said that there is a cancellation fee due to the original subscribed agreement.

 

So, does anyone know when it is safe to cancel the subscription without a cancellation fee? Thanks in advance.

Correct answer kglad

the cancellation fee is = 1/2 the remaining amount due.  so, cancel after your 12 th payment is received and before the renewal date to avoid all fees.

 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
December 21, 2025

the cancellation fee is = 1/2 the remaining amount due.  so, cancel after your 12 th payment is received and before the renewal date to avoid all fees.

 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

December 21, 2025

Thanks for your answer.

kglad
Community Expert
Community Expert
December 21, 2025

you're welcome.

 

p.s. monthly subscriptions have no cancellation fees (though they have a higher monthly cost).