Helo, i need to cancel my subscription,i only payed for adobe so i can get one pdf file for my bachelors,but after cancellation i get additional fine for the whole year,even this month i didnt need it and i have one month already paid before this month,could you cancel my subscription without the yearly pay and maybe refund for this month?
Thank you in advance for your answer.
no one can cancel but the subscriber. again, make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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