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Participant
March 8, 2024
Question

Cancellation without charges

  • March 8, 2024
  • 2 replies
  • 107 views

Hi,

I have been chraged monthly subscription for a year, without being notified, plus if I cancel i still need to pay the remaining months and it is quite expensive and that is a rip off! please help to find a way to cancel without penaties

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
March 8, 2024

ie, did you start an acrobat trial in late 2022 that you failed to cancel?

Shivangi_Gupta
Community Manager
Community Manager
March 8, 2024

Hi there,

We appreciate you contacting us. As per your account info, you have an active subscription for Adobe Acrobat Pro since last 1 year 5 months and 5days. You have been charged for it.

Let us know if you have any questions.

 

Regards,

Shivangi