Cancelled free trail but was already charged.

Forum|Forum|4 months ago
September 20, 2025
1 reply
60 views

Hello,

I would like to inquire about a refund. My email stated my free trail ends 20Sep2025 and today is the 20th. I was already charged for the service. I cancelled my free tral today as well.

Will I recieve a full refund of since I cancelled the plan the same day it stated?

Kind regards

kglad

Community Expert

if you cancelled within the refund period, you will be refunded. it can take up to 14 days for the refund to be processed.

meanwhile, check your account, https://account.adobe.com to make sure everything (ie, BOTH) is (are) cancelled.

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