Cancelled Free trial but i have still been charged

Forum|Forum|2 months ago
November 5, 2025
2 replies
51 views

I took out a free one week trial of Adobe and cancelled before that week expired on 29th October 2025, but today i have received a charge of £29.96, please can anyone assist?

kglad

Community Expert

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

Jeffrey_A_Wright

Community Manager

Beauteoous_shimmer, sorry for any unexpected charges. I am showing that there was a problem with the method of payment you used to begin your commitment to use our services. Please click on https://adobe.ly/3LwFzet to speak with a member of our team who can help you. Please use a different device to contact us if you are unable to reach anyone or are redirected to this public discussion forum. ^JW

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