Skip to main content
November 24, 2025
Question

Cancelled prior to trial end period. Billed for 2 months, now I have a $99 cancellation fee?

  • November 24, 2025
  • 1 reply
  • 33 views

Cancelled prior to trial end period. Billed for 2 months, now I have a $99 fee if I want to cancel?

I am certain that I cancelled within the trial period.  Now I am seeing two months of charges.  

The $99.00 fee for cancellation is ridiculous!  I didn't even use it for the full 7 day trial.  


1 reply

kglad
Community Expert
Community Expert
November 24, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?