Cancelled subscription yesterday, but want to go back.

Forum|Forum|5 months ago
August 22, 2025
2 replies
132 views

Yesterday I've cancelled my subscription, refusing two months off from adobe. I want to go back to that offer. Is that possible?

Others

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

kglad

Community Expert

possibly.

check your account, https://account.adobe.com

does it show you're plan is canceled?

W

Witek5FA8Author

Participant

It is cancelled (acces until 17/09). I've tried to reach Adobe, but it seems that only ai chatbot is available. Any ideas how to reach Adobe directly about that matter?

kglad

Community Expert

you can't restart a successfully cancelled subscription. you have to start a new one.

https://helpx.adobe.com/enterprise/kb/transfer-assets.html?linkId=100000252571375

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded