Cancelling account from an expired email address

Forum|Forum|2 months ago
November 11, 2025
2 replies
29 views

I have two transactions each month so I assume one is from an old work email address that I no longer have access to. How do I cancel it?
seems almost impossible to contact anyone via Adobe website?

Jeffrey_A_Wright

Community Manager

I am sorry, Alexia, I don't completely understand the information that you have offered in this public discussion thread. You can find information on how to self-cancel most subscriptions at https://adobe.ly/49SYA4O. An organization also claimed your account, so use the account chooser discussed at https://adobe.ly/4hTQ9bJ to switch to the account with your active subscription. ^JW