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Participant
March 5, 2025
Question

Cancelling Adobe express free trial

  • March 5, 2025
  • 3 replies
  • 1713 views

Hi, 

I got a free trial for Adobe express for 30 days, I want to cancel it within those 30 days but I already got billed for it and now my profile says I am a premium member. I would like to cancel my subscription and want a refund of the deducted amount from my bank account. 

Can someone of Adobe support help me with this? It's not conveinent at all. 
Thanks!

 

[Moderator moved the thread to the correct forum]

3 replies

Participant
May 15, 2025

CANCELING ADOBE EXPRESS FOR NOW WILL CONSIDER LATER. jIM NEIDNER

Jill_C
Community Expert
Community Expert
May 15, 2025

Posting here does not cancel your subscription. See info posted above for how to cancel properly.

Jill C., Forum Volunteer
Abambo
Community Expert
Community Expert
March 5, 2025

Did you take your plan on the Adobe website? You can cancel free of charge in the first 14 days of your paid subscription.

 

Go to https://account.adobe.com/plans and click manage plan for the plan you would like to cancel.

ABAMBO | Hard- and Software Engineer | Photographer
Jeffrey_A_Wright
Community Manager
Community Manager
March 5, 2025

Ri902, I am sorry Adobe Express is not meeting your needs. Please see https://adobe.ly/4i5YKqP for information on how to request a cancellation of Adobe Express. You can find more information on any fees or charges that are applied at https://adobe.ly/4ikM7sp.

^JW

Jill_C
Community Expert
Community Expert
March 5, 2025

Best to ask this question in the Adobe Express Community Forum, rather than the Stock forum...

Jill C., Forum Volunteer
Ri902Author
Participant
March 5, 2025

@Jill_C  Oh thanks! I didnt notice 🙂