cancelling free Trial

Question

Trying to cancel my free 7 day trial.  Not working on my end.  Please cancel for me and confirm it’s done.  Thank you.

Jeffrey_A_Wright · Accepted Answer

Thank you for posting, ​@Lori87788778! I am showing your subscription is still active, and there are no records of any attempts to ever reach us directly.Please seehttps://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.htmlfor information on how to cancel your current commitments to Adobe. You will want to complete the self-cancel process soon if you want to receive a refund. For more information, seehttps://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html.

kglad · Answer

start here https://community.adobe.com/t5/account-payment-plan-discussions/unable-to-load-data-error-while-trying-to-access-the-adobe-account/td-p/15527182

and when you try a different browser, try using a mobile phone's updated non-opera browser with wifi disabled.

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