Cancelling free trial

Question

Hi! Ive been trying to cancel my trial for a week now and the technical assistance team seems to be closed every time I try and contact them. I have also tried to follow the steps on the how-to cancel the free trial guide but I have no 'cancel plan' button. When signing up for the free trial it said I would not be charged if I cancelled within 21 days. I would appreciate any help with this, thank you in advance.

kglad · Answer

check https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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