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Participant
July 12, 2022
Question

Cancelling my subscription, then subscribing again

  • July 12, 2022
  • 2 replies
  • 501 views

hello! i'm wondering if i cancel my subscription and i re-subscribe a few months later, would i get back all my files/same account previously saved on creative cloud? or would it be like starting from scratch all over again? 

 

would appreciate any help/advice on this! as i do not plan on using it the next few months but i know i'll use it again eventually.. thanks in advance! 🙂 

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2 replies

Peru Bob
Community Expert
Community Expert
July 12, 2022

Your Creative Cloud files are stored on your desktop and the Creative Cloud servers. If you cancel or downgrade your paid membership, you still have access to all the files in the Creative Cloud folder on your computer and via the Creative Cloud website.

Your account will be downgraded to a free membership, which includes 2 GB of storage. If you’re using more than 2 GB of storage, you won't be able to upload new files to the cloud. To upload new files, delete files on the Creative Cloud server until the amount of storage you're using drops below 2 GB.

If you're over your storage limit, you have 30 days to reduce your online usage. After 30 days, you could lose access to some or all of your files saved on the Creative Cloud servers.

 

from here:

https://helpx.adobe.com/creative-cloud/faq.html#storeNServe

John T Smith
Community Expert
Community Expert
July 12, 2022

I do not know the exact time, but I have read that after a 'grace period' designed to allow you to move your cloud files to your computer that you files will go away and you will NOT be able to recover them on the cloud

 

You should always have a local copy of all files

 

I use a Sata docking station and SEVERAL 'bare' drives for backup
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/