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Correct answer Jeffrey_A_Wright

Carli, the Creative Cloud membership and e-mail address you are using are managed by an organization. Please get in touch with your organization's Creative Cloud plan administrator for any changes to the plan that is provided to you.

2 replies

kglad
Community Expert
Community Expert
December 15, 2021

no. deactivating does not cancel your plan.

 

read @Jeffrey_A_Wright 's message to resolve.

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
December 15, 2021

Carli, the Creative Cloud membership and e-mail address you are using are managed by an organization. Please get in touch with your organization's Creative Cloud plan administrator for any changes to the plan that is provided to you.