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kevthebev
Participant
February 2, 2020
Question

cancelling plan

  • February 2, 2020
  • 1 reply
  • 193 views

I got the Adobe Cloud ETLA subscription through my school email because I misunderstood the plan and believed I would only have to pay $20 per year instead of per month. I am now struggling trying to cancel it. Is there anyone way I can cancel?

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
February 2, 2020

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

--next 2 instruction lines added per ACP linsims
-click the chat icon at the bottom right of the page to open a chat session
-type AGENT into the chat window to connect directly to a CSR rather than the AI

 

Do be aware that you agreed to a one year contract, and there is a fee to cancel early

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