Cancelling Plans

Forum|Forum|2 months ago
November 12, 2025
1 reply
38 views

i bought a monthly subscription to Adobe Photoshop, but now I want to cancel - however, it's saying I don't have a plan for anything and there have been no payments in my history of payments... Money definitely came out of my account so my question is how do i cancel it if there is nowhere that allows me to do so/no cancel option?

kglad

Community Expert

use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000379229962

to find the account that you need to cancel.

Jeffrey_A_Wright

Community Manager

Detailed_Flutter, thanks for posting about your subscription commitment to this public discussion forum. I see that you have three different accounts, please use the account chooser as discussed at https://adobe.ly/4nVDB55 to choose the account with the active subscription. Once you are signed in with the correct account, you can use the instructions at https://adobe.ly/445XYoK to self-cancel the subscription. ^JW

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