Cancelling subscription

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Hi. I cancelled my subscription back in January and I’m still get charged the monthly fee?

Legend

Thank you for posting, Bmellish. I can confirm that your Acrobat subscription is still active. The subscription for the Adobe AI assistant was cancelled in December. If you have no additional need for Acrobat, then see https://adobe.ly/4syNmJz to end your commitment. For more information on the cancellation and refund process, please see https://adobe.ly/47QWjp6. ^JW

Jeffrey_A_WrightCorrect answer

Legend

Thank you for posting, Bmellish. I can confirm that your Acrobat subscription is still active. The subscription for the Adobe AI assistant was cancelled in December. If you have no additional need for Acrobat, then see https://adobe.ly/4syNmJz to end your commitment. For more information on the cancellation and refund process, please see https://adobe.ly/47QWjp6. ^JW

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