Cannot acces old mail with account / subscription / payment plan

and after your fix the sign-in issue, to cancel see * and to delete see **

*make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

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**

go to https://www.adobe.com/privacy.html, click contact us and request your adobe id be deleted.

Hi @johan_8904,

Thanks for reaching out. Please refer to this article for the account sign in related issues: https://adobe.ly/3GHnhoy