Cannot cancel Adobe subscription — former work email deleted, ongoing billing attempts

Hello Adobe Support Team,

I urgently need help cancelling an Adobe subscription associated with my former corporate email address.

I no longer work for the company, and my corporate email account has been permanently deleted. I cannot sign in, recover the account, or cancel the subscription myself.

Adobe continues attempting to charge my personal bank card. I have blocked these transactions through my bank, but the payment attempts continue.

I have already contacted Adobe Virtual Assistant multiple times. Unfortunately, it refuses to connect me with a human agent because I cannot sign in to the account with the active subscription.

I am requesting:

1. Immediate cancellation of the subscription associated with my former corporate email.

2. Termination of all future billing attempts.

3. Assistance from an Adobe billing specialist who can verify my identity using payment information.

4. Written confirmation that the subscription has been cancelled.

I can provide the former email address, last four digits of my payment card, transaction dates, and amounts privately through a secure channel.

Please escalate this issue to Adobe Billing Support. I have no way to cancel this subscription through the standard process.

Thank you.