Question

Cannot cancel plans

Hello Adobe, can you provide a solution to my problem of canceling my plan?

Legend

Thanks for reaching out. Could you try the steps listed in this article? https://adobe.ly/4por5wm

Let us know if this helps.
^Shivangi

@Shivangi_Gupta I have followed the instructions provided, but I still cannot cancel the plans. Could you offer another solution?

Legend

Please feel free to contact our support team here: https://adobe.ly/4iHYFLp

They'll help you with the cancellation.

^Shivangi

Community Expert

try using a mobile phone's updated non-opera browser with wifi disabled.

I think I've done a few experiments, and it ended up the same.

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