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Participant
August 17, 2026
Answered

Cannot change my plan.i want to change to a lower price plan and have been trying for the last 1.5months and can't do it . No support from Adobe is provided

Cannot change my plan 

 

    kglad
    kgladCorrect answer
    Community Expert
    August 17, 2026

    follow https://helpx.adobe.com/manage-account/using/change-plan.html

     

    if that doesn’t help try using a mobile phone's updated non-opera browser with wifi disabled.

    2 replies

    kglad
    Community Expert
    Community Expert
    August 17, 2026

    p.s. if you need to continue this, post in the account, payment & plan’s forum, https://community.adobe.com/questions-6

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    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    August 17, 2026

    follow https://helpx.adobe.com/manage-account/using/change-plan.html

     

    if that doesn’t help try using a mobile phone's updated non-opera browser with wifi disabled.

    Translate