Participant

Question

Cannot open Lightroom Classic

Forum|Forum|3 years ago
November 19, 2022
6 replies
398 views

Greetings.

I have been a monthyly subscriber to the photography plan (PS and LR) for yearts, but when I activate LR Cl I receive the attached message. I have two Adobe accounts and this happens on both of them with Lightroom Classic. Oddly, I AM able to login to PS successfully.

[Moved to Accounts-Mod]

Account management

This topic is closed to new replies. Start a new post to keep the conversation going.

Known Participant

Strange,now it happens with PS as well, but this is the new messag that appears.

Community Expert

Community Expert

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location