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Participant
October 10, 2026
Open for Voting

cannot process the cancellation of the free trial, i've been trying to do this for 2 days now, after conforming the account, it opens a new window and an icon on the middle of the image meaning the page is still loading, and it stays like this.

the window opening after confirming the account and trying to cancel my free trial, it stays like this and cannot continue with the process.

 

    1 reply

    AkanshaAshra
    Community Manager
    Community Manager
    October 22, 2026

    Hi @Fearless_helpere30a,

    Thank you for writing in.

    We checked your account and can confirm that all the subscriptions you mentioned have already been canceled.

    We hope this puts your concern at ease. Please let us know if you have any other questions.

    ^Akansha

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