Adobe take my money every month and have now stopped me from using the products I have paid for because I have no internet connection! Well done guys- I can't open photoshop because you can't verify- I've been well and truly stitched up by you

Participant

Question

Cannot verify photoshop

Adobe take my money every month and have now stopped me from using the products I have paid for because I have no internet connection! Well done guys- I can't open photoshop because you can't verify- I've been well and truly stitched up by you

Community Expert

does the device with the subscription have an internet connection (but not with adobe)

Participant

I have no internet.

I pay for and use photoshop

today a pop up told me adobe needed to verify and I had to quit photoshop or log in to an internet connection

No other option

as a result I can no longer use any of my adobe programs

surely adobe knows they are taking my money every month ?

Community Expert

every device using an adobe subscription needs an internet connection, at least, every 100 days (for an annual, paid annually subscription).

there's no work around.