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ABDurbs
ABDurbs
Inspiring
November 3, 2025
Answered

Cant' Cancel Photoshop CC

  • November 3, 2025
  • 1 reply
  • 79 views

As a pensioner I can no longer afford the 50% increase for Photoshop CC. I have been trying all day to canel the plan but nothing I do gets me past the "Wheel of Death".

Anybody have a solution, or any way I can connect with a human being at Adobe ?

Thanks

Correct answer kglad

I finally managed to get hold of somebody from Adobe and cancelled my Sub.

Thanks for your help.


glad you got it resolved.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 3, 2025

try using a mobile phone's updated non-opera browser with wifi disabled.

    ABDurbs
    ABDurbsAuthor
    Inspiring
    November 4, 2025

    Thank you, but I subscribed using my PC, so when I wish to un-subscribe I should be able to use my PC.  I dont use my phone for Adobe. I have been trying for over an hour this morning to access my plans, and still cant do so. Adobe is making it impossible for me to cancel my subscription, becasue I cannot contact anybody from Adobe subs via email or on the web.

    ABDurbs
    ABDurbsAuthor
    Inspiring
    November 4, 2025

    I finally managed to get hold of somebody from Adobe and cancelled my Sub.

    Thanks for your help.

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