Cant use my adobe

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

Hi @syeila_6153,

We appreciate you reaching out. I can see that you have an active subscription to Adobe Acrobat Premium, however there are pending dues on it. I suspect that could be a reason for the subscription to give you issues while using. 

Could you clear the dues and let us know if you still face trouble? https://adobe.ly/4dQE59e