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November 12, 2022
Answered

Cartão de Débito Recusado

  • November 12, 2022
  • 2 replies
  • 421 views

Prezados(as), estou tentando realizar meu pagamento por cartão de débito (não sou usuário de cartão de crédito), mas o sistema não aceita. O que pode ser isso?

This topic has been closed for replies.
Correct answer John T Smith

If using a debit card does not show, that most likely means that payment method is not available in your area

 

This space is provided by Adobe, but this is not Adobe support
https://helpx.adobe.com/support.html Sorry

, nobody here can help with an account or payment problem

so wait times are long-you
MUST make sure that your browser does NOT block ads, scripts, or pop-ups-you
MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person-meaning
type in the word Agent without quote the quote " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
for more information about scammers https://tinyurl.com/10791730

2 replies

Abambo
Community Expert
Community Expert
November 13, 2022

Is the card supported? If not, you can't use it. Depending on your country of residence, different payment methods are accepted. In my region, I have VISA, MasterCard and PayPal. If you can't pay with your card, you may be able to pay via PayPal?

ABAMBO | Hard- and Software Engineer | Photographer
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
November 12, 2022

If using a debit card does not show, that most likely means that payment method is not available in your area

 

This space is provided by Adobe, but this is not Adobe support
https://helpx.adobe.com/support.html Sorry

, nobody here can help with an account or payment problem

so wait times are long-you
MUST make sure that your browser does NOT block ads, scripts, or pop-ups-you
MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person-meaning
type in the word Agent without quote the quote " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
for more information about scammers https://tinyurl.com/10791730