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Participant
August 18, 2023
Question

CC no reconoce mi plan

  • August 18, 2023
  • 1 reply
  • 83 views

Al actualizar Photoshop tanto la versión original como la beta y Lightroom me sale el botón Probar en vez de Abrir y abre una pagina de prueba de 7 días, supongo que será un error de la App ya que estoy al corriente de pago, gracias 

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1 reply

kglad
Community Expert
Community Expert
August 18, 2023

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



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