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alexpushkarev
Participant
June 3, 2023
Question

change account

  • June 3, 2023
  • 1 reply
  • 184 views

I lived in Russia and used ADOBE until 2022. Now I have been living and working in Turkey for more than six months. I have a bank account here. But I can't renew my subscription to ADOBE products because I'm still Russian account. How can I change this?

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1 reply

kglad
Community Expert
Community Expert
June 3, 2023

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

 

change your country on adobe.com, https://www.adobe.com/international/selector/

 

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

change currency - https://forums.adobe.com/thread/1999694

 

change store - http://www.adobe.com/store_selector/storeselector.html

 

change adobe.com website language - https://forums.adobe.com/thread/1999693 change age - https://helpx.adobe.com/nz/creative-cloud/kb/you-eligible-cc.html

 

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