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Neopolis102
Neopolis102
Participant
September 9, 2020
Answered

Change my mobil phone number

  • September 9, 2020
  • 2 replies
  • 1021 views

Hi All

I must change my payments references, but a phone number is needed in order to acess my page. Unfortunely, I change also my mobil phone number. So, when I try to acess my page the system replies a message saying "A message has been sent to your phone, but as I don't have anymore the old phone number I can't acess my page to change my payments references. How I can handle this?

Many thanks

Stay safe.

Antonio Pires

    This topic has been closed for replies.
    Correct answer Kanikas

    Hi Venkatesh,

    As we understand, you wish to update your mobile number. We as employees will not be able to update the details for you. Kindly login to your Adobe account to do the needful.

    Please find the details here: https://adobe.ly/4hDKwxF.

     

    Hope this helps.

     

    Thanks
    ^KS

    2 replies

    V
    Venkatesh.V
    Participant
    November 7, 2024

    Change of registered mobile number (*****)to (******) Phone number removed by moderator

    Venkatesh.V
    Kanikas
    KanikasCorrect answer
    Legend
    November 7, 2024

    Hi Venkatesh,

    As we understand, you wish to update your mobile number. We as employees will not be able to update the details for you. Kindly login to your Adobe account to do the needful.

    Please find the details here: https://adobe.ly/4hDKwxF.

     

    Hope this helps.

     

    Thanks
    ^KS

    Tacafy大尉
    Tacafy大尉
    Legend
    September 9, 2020

    Neopolis102, Hello.
    You need to contact Customer Care to change the information as you do not have your old phone number at hand.

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