Change of payment

Question

Last year, I purchased a full Adobe program pass for a one-year contract.
Since I am a current student, I paid the student amount

This time, the payment has been made with a regular membership and I want to change the payment details.
Currently, as a university student, I have the right to receive student tasks.

John T Smith · Answer

This is a public forum, to change your plan you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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