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Participant
November 26, 2022
Answered

Change of subscription plan

  • November 26, 2022
  • 2 replies
  • 338 views

I want to change my subscription plan into a another special offer but when it asks me to type in my schoolname I cannot type in that field. The ones with the drop down menu (like graduation year) work, but I cant type anything where I have to write the name of my university. I have tried with different browers but they none of them work. This is really annoying because the special offer is only for a limited amount of time and I dont want to pay more just because of a bug.

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Correct answer Nancy OShea

Contact Adobe Support directly.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Hope that helps.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
November 27, 2022

Contact Adobe Support directly.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Hope that helps.

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
November 26, 2022

right click that text field>click inspect>you'll be abe to enter your school.

 

 

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