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Participant
September 22, 2019
Question

Change plan from regular to student without paying the rest of the year

  • September 22, 2019
  • 3 replies
  • 209 views

As I have a regular plan (and that's a lot of money, at least I consider) and I'm an actual student, I really would like to change my plan from regular to the student one. As from changing the plan, this feature doesn't have the student plan, I need to cancel my regular account. That's not a problem, but I need to pay for the rest of the year, and that is the problem. 

If someone could help me I would be very happy 🙂

Thank you.

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    3 replies

    Tacafy大尉
    Legend
    November 29, 2019

    ySkyler, good evening.
    If you are studying at a UK school, you will not be eligible for a US student plan, so you will need to purchase it at a UK Adobe store.
    As ProDesignTools says, you need to contact customer support to cancel your current regular plan and purchase again in the UK. Please refer here to see if you can use the same ID.

    Change the country associated with your Adobe ID

    ProDesignTools
    Community Expert
    Community Expert
    October 4, 2019

    Greetings,

     

    Please contact Adobe Customer Care directly via phone or chat, and explain the situation:

     

    https://helpx.adobe.com/contact.html

     

    They may be able to help change your plan from regular to student, provided you can demonstrate eligibility.

     

    Participant
    September 25, 2019

    I was wondering how to change our plan, without losing my daughters stuff on her Adobe account. She went to the UK for school and the Adobe student plan in the UK is only 47euros PER YEAR, that’s around 51 usd. Yup. You should see their university costs. Be ready to bern lol