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Participant
May 5, 2021
Question

Change to new account

  • May 5, 2021
  • 2 replies
  • 291 views

Hi. I have created a new account and want to move the plans from my existing account to my new account. Please advice on the same

 

Thanks

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    May 5, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Community Expert
    May 5, 2021

    Please go to Adobe Customer Service (make sure to sign into your Adobe account first):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html