Changed my plan to Pro Plus, however credits are not yet reflected on my account. I badly need it to work on my project now

Hi ​@kyllhym 

Thank you for reaching out. We understand that you need the credits for your project.

After checking your account, we can see that there have been multiple unsuccessful billing attempts, and notifications regarding the payment have been sent to you. This may be affecting the availability of the credits associated with your plan.

We recommend reviewing the payment notifications you received and checking your payment details. Once the billing concern has been addressed, please check your account again for the updated plan benefits.

We hope this helps clarify the situation. Please feel free to let us know if you have any further questions.

^Akansha