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Participant
September 9, 2023
Question

Changement de ma formule en formule étudiante

  • September 9, 2023
  • 1 reply
  • 825 views

Bonjour,

Je suis abonnée à la formule tout Adobe à plein tarif (soit 62,47€) et j'aimerais passé à la version étudiante car je retourne dans les études. Comment faire ? Dois-je résilier mon abonnement et choisir celui étudiant ? 

Merci d'avance pour votre aide.

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1 reply

Abambo
Community Expert
Community Expert
September 9, 2023

Oui, cela sera le plus simple, mais avec l'aide du support, pour éviter les frais de terminaison.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
September 9, 2023

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer