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HELLO+MIKADO
Participating Frequently
April 24, 2021
Question

Changement de PAYS - Change of COUNTRY

  • April 24, 2021
  • 5 replies
  • 718 views

Bonjour, j'ai déménagé de Belgique vers la France - je n'arrive pas à changer mon moyen de paiement... Commen faire, je ne trouve aucun moyen de contacter Adobe.

 

Hello, I have moved from Belgium to France - I can't change my payment method ... I can't find any way to contact Adobe.

This topic has been closed for replies.

5 replies

Participant
July 15, 2024

j ai besoin de changer de pays en ce qui concerne ma nouvelle carte

kglad
Community Expert
Community Expert
July 15, 2024

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

 

change your country on adobe.com, https://www.adobe.com/international/selector/

 

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

change currency - https://forums.adobe.com/thread/1999694

 

change store - http://www.adobe.com/store_selector/storeselector.html

 

change adobe.com website language - https://forums.adobe.com/thread/1999693

 

change age - https://helpx.adobe.com/nz/creative-cloud/kb/you-eligible-cc.html

Participant
July 15, 2024
*doesn't work/ no funciona/ ne marche pas /nicht funktioniert!!!*
*pls i tried already more than 10 times ( the country/case ) + the new card*
John T Smith
Community Expert
Community Expert
April 24, 2021

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730