Skip to main content
Participant
April 3, 2021
Question

Changing jobs, want to migrate my preferences to new account at new job

  • April 3, 2021
  • 2 replies
  • 223 views

I'm moving across the river to another position, and wish to migrate my preferences in Adobe to the subscription paid for with my new email. Tried to change my email address to the new one in my old job, but it would not let me as it indicated the email address was in use. Now I no longer have access to the old email address so I'll have to get the answer in my backup address (I hope).

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
April 4, 2021

Hi @GHargett,

Since you're changing jobs, your synced cloud settings at the old job don't move with you to the new one.  Sorry. 

 

If you want to migrate your workspaces, custom brushes, actions, etc... from old apps to new apps, you'll need to do it manually for each product.  For example, go to C:\Users\App Data\Roaming\Adobe\Photoshop [version]\Adobe Photoshop Settings\

 

Hope that helps.

()__()
(='.'=)
(")_(")

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
April 4, 2021

there's no automated way to transfer your adobe preferences.  you can manually move preference files from one computer to another:


acrobat: https://forums.adobe.com/thread/1595848?start=0&tstart=0
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
audition: https://forums.adobe.com/thread/1079494
bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
captivate: https://forums.adobe.com/thread/975032
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: https://helpx.adobe.com/animate/using/set-preferences.html
fireworks: https://helpx.adobe.com/fireworks/kb/restore-preferences-fireworks-cs5.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
incopy: https://forums.adobe.com/thread/526990
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse: https://forums.adobe.com/thread/1127564 (message 7)
photoshop: https://helpx.adobe.com/photoshop/using/preferences.html
photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_preferences_file.htm
prelude: https://helpx.adobe.com/prelude/using/prelude-set-preferences.html
premiere elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html