Skip to main content
Participant
December 1, 2020
Question

Changing subscription but different email address

Hi, 

We've been using the photo adobe subscription for 9 months and now decided to upgrade to the full creative cloud. Since I'm a teacher we realized we could get the discount and so we had to use my work email address. Will Adobe still give me a refund for cancelling the photo subscription because I'm upgrading even though it is under a different email address?

 

Thanks for your help!

 

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

kglad
Community Expert
Community Expert
December 1, 2020

change your old email address to your school email address and then upgrade your subscription, https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html

Translate