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June 2, 2025
Question

Charge on account

  • June 2, 2025
  • 3 replies
  • 281 views

My bank was charged $65 I'm not sure what for? I have monthly subscription for 9.99$ / month why am I paying $65?? Please help. Thank you

    3 replies

    Shivangi_Gupta
    Community Manager
    Community Manager
    June 10, 2025

    Hi @elite_3264,

    Sorry for the delayed response. I can see that you have an active subscription for Adobe Acrobat Premium since 6 days and 28 days. This is the reason you are getting charged.

    You can get the details here: https://adobe.ly/45QhYNY

    Let us know if you have any additional questions.
    ^Shivangi

    kglad
    Community Expert
    Community Expert
    June 10, 2025

    the op has the same subscription x 2?

    Peru Bob
    Community Expert
    Community Expert
    June 2, 2025

    Check your account:

    https://account.adobe.com/products

    What does it show?

    June 2, 2025
    I have charge on my bank account for $65.31. I did not purchase anything
    and only use Adobe very little. I appreciate your help before disputing
    with my banker.
    John T Smith
    Community Expert
    Community Expert
    June 3, 2025

    https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html
    -or contact your credit card company or bank if you think your account was stolen

    Peru Bob
    Community Expert
    Community Expert
    June 2, 2025

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum so that proper help can be offered.

    Scroll down here to see a list of the forums:
    https://community.adobe.com/