Charge on account

7 replies
301 views
Translate

My bank was charged $65 I'm not sure what for? I have monthly subscription for 9.99$ / month why am I paying $65?? Please help. Thank you

gupta shivangi

Legend

Hi @elite_3264,

Sorry for the delayed response. I can see that you have an active subscription for Adobe Acrobat Premium since 6 days and 28 days. This is the reason you are getting charged.

You can get the details here: https://adobe.ly/45QhYNY

Let us know if you have any additional questions.
^Shivangi

Translate

kglad

Community Expert

the op has the same subscription x 2?

Translate

Peru Bob

Community Expert

Check your account:

https://account.adobe.com/products

What does it show?

Translate

A

Anonymous

I have charge on my bank account for $65.31. I did not purchase anything
and only use Adobe very little. I appreciate your help before disputing
with my banker.

Translate

John T Smith

Community Expert

https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html
-or contact your credit card company or bank if you think your account was stolen

Translate

Peru Bob

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum so that proper help can be offered.

Scroll down here to see a list of the forums:
https://community.adobe.com/

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.