Charge to many time amount

Forum|Forum|2 years ago
January 22, 2024
2 replies
151 views

Hello Friends, im Alberto Prias I have an Adobe Account. $21.99 is deducted from my Bank Account twice a month in a row. Can you please explain to me the reason for this? Also, $39.59 and $29.99 are deducted twice every month from another bank account. Can you

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Shivangi_Gupta

Community Manager

Hi there,

We're ust chiming to check if you contacted support and got your issue resolved or if you still need help.

Let us know.

Regards,

Shivangi

jane-e

Community Expert

@Alberto34949803kd0y

I've moved your post from Using the Community (for forum questions) to Account, Payment, & Plan.

The volunteers on this forum can't see your billing details. First try logging into your account here:

https://helpx.adobe.com/manage-account/using/access-adobe-id-account.html

If you need help with billing, only Adobe Customer Care can assist. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

Another Expert is likely to reply and repeat all that I have just said.

Jane

kglad

Community Expert

you can check your account to see what you're being charged for, https://account.adobe.com

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