Skip to main content
tigercrashss
Participant
November 24, 2016
Answered

Charged $130

  • November 24, 2016
  • 1 reply
  • 402 views

Hi,  so I usually don't check my credit card bill till the end of the month to see what I need to pay. Was confused to see that $130 has been charged for a year plan,  since I never signed up to renew it again. I had no emails about them renewing my plan and went on to see that the plan i cancelled months ago isn't cancelled. I would like my money back I feel cheated, since I can't afford $130 for a plan that I thought was cancelled and that I never use.  Now i have it for another year for no reason.  Please give me my money back.

This topic has been closed for replies.
Correct answer Rajashree Bhattacharya

Hi tigercrashss,

I found that as of now the CC purchased on 14 Oct 2015 is cancelled.

Can you please contact support for this issue via https://helpx.adobe.com/contact.html .

Please feel free to let us know in case of any hindrance.

Regards

Rajashree

1 reply

Rajashree Bhattacharya
Community Manager
Community Manager
November 24, 2016

Hi tigercrashss,

I found that as of now the CC purchased on 14 Oct 2015 is cancelled.

Can you please contact support for this issue via https://helpx.adobe.com/contact.html .

Please feel free to let us know in case of any hindrance.

Regards

Rajashree