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Charged after Adobe trial? How to cancel and request a refund?
I request the refund of the last monthly payment of my cancelled account numbered [removed by moderator].
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gupta shivangiCorrect answer
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July 24, 2025
Thread Summary
A user requested cancellation and a refund stating they were unaware of the charge after their free trial ended and an early termination fee, despite not actively using the service.
Best Solution for Similar Cases
If this has happened to you, don’t worry! Here’s what you can do next:
1. Avoid Future Charges:
- Cancel any active plans via Adobe Account Settings.
- Set reminders for trial expirations and to avoid auto-renewals
2. Check Subscription Terms and Adobe's refund policy:
- Adobe offers a 14-day refund window from the beginning of the subscription trial.
- Annual plans billed monthly, come with a cancellation fee if ended before the contract term is complete.
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