Charged for subscription even though I cancelled trial early

Forum|Forum|10 months ago
August 11, 2025
1 reply
191 views

Hi,

I signed up for a free trial of Adobe creative cloud and made sure to cancel the day before the trial period ended. I was still billed for a subscription. Does anyone know how to get a refund for wrongful billing around here?

Thanks

kglad

Community Expert

check your account, https://account.adobe.com

what's it show?

eg, does it show any active subscription?

B

Benjawan387858068dhkAuthor

Participant

@kglad Thanks for the prompt response. No, it does not show any active subscriptions.

kglad

Community Expert

@kglad Thank you so much. I really appreciate your help!

Just to confirm, there are no actions required from my side, right?

nothing except save those emails (as insurance, just in case adobe needs proof of your timely cancellation).

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