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Participant
November 18, 2025
Question

Charged on free trial

  • November 18, 2025
  • 1 reply
  • 25 views

I just started Adobe Pro free trial on November 18. It was saying first charge will be on November 26. As soon as I started the free trial I was charged from AED115.50. No billing history is showing on my account. I cancelled my free trial, but still nothing shows about refunding. I request to get a refund of the charged amount.

1 reply

Jeffrey_A_Wright
Community Manager
Community Manager
November 18, 2025

Blue, I can confirm that the subscription you started today was canceled. Any refunds issued will take up to 14 days. Please see https://adobe.ly/4pliFWg for more information. ^JW