Charged over

Forum|Forum|4 days ago
June 6, 2026
3 replies
11 views

I am writing to formally dispute unauthorized charges that have appeared on my account following the cancellation of all my Adobe subscriptions.

I completed the cancellation process in full, and I expect no further charges to be made against my payment method. Despite this, Adobe has continued to bill me — which is unacceptable.

Correct answer Jeff_A_Wright

Thanks for posting to this public discussion forum, @NordPole.

I am sorry you did not find more value in our services. I can confirm that your cancellation requests were processed successfully on June 5th. Any refunds issued will take up to 14 days.

Please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html for more information about the cancellation and refund process.

Please update this public discussion thread if you have any additional questions.

Jeff_A_Wright

Correct answer

Community Manager

Thanks for posting to this public discussion forum, @NordPole.

I am sorry you did not find more value in our services. I can confirm that your cancellation requests were processed successfully on June 5th. Any refunds issued will take up to 14 days.

Please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html for more information about the cancellation and refund process.

Please update this public discussion thread if you have any additional questions.