I am writing to formally dispute unauthorized charges that have appeared on my account following the cancellation of all my Adobe subscriptions.
I completed the cancellation process in full, and I expect no further charges to be made against my payment method. Despite this, Adobe has continued to bill me — which is unacceptable.
Thanks for posting to this public discussion forum,
I am sorry you did not find more value in our services. I can confirm that your cancellation requests were processed successfully on June 5th. Any refunds issued will take up to 14 days.
Please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html for more information about the cancellation and refund process.
Please update this public discussion thread if you have any additional questions.
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