Charged today, canceled immediately – Can I still get a refund?

Question

Hello everyone,I accidentally purchased an Adobe Stock – 10 assets/month + AI Studio subscription today.The payment was charged to my card, and I canceled the subscription almost immediately afterward (within a few minutes). I received the cancellation confirmation email, but there is no mention of a refund. In my Adobe account, I only see the invoice, not a refund.Unfortunately, I haven't been able to access Adobe's live chat support because the chat option doesn't appear for me.Has anyone experienced something similar?Is there still a chance to receive a full refund since I canceled right after the purchase and did not use the subscription at all?Any advice would be greatly appreciated. Thank you

Manan Joshi · Accepted Answer

Refunds are automatic and if applicable they are processed within 14 days. See the following article for more details

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

kglad · Answer

usage isn’t applicable but timing of cancellation is. save your start and cancellation emails and check your account ( https://account.adobe.com) to make sure everything is cancelled that you wanted to cancel.

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