Charged twice

Thanks for posting, ​@Eager_Glitter4494.

Based on the account's subscriptions, it appears there may be multiple Acrobat-related subscriptions rather than a single duplicate charge. I can see an Acrobat Pro subscription and an AI Assistant for Acrobat subscription, both of which started on June 23, as well as two older Acrobat subscriptions that are currently past due.

Because we will need to review the account details with you directly and determine whether any of these subscriptions are duplicates or no longer needed, please get in touch with us at:

https://helpx.adobe.com/contact.html?rghtup=autoOpen

Our team can review the subscriptions, cancel any unintended duplicate plans, and discuss any available billing options with you.

For your privacy, please do not post account details, email addresses, or payment information here in the public discussion, ​@Eager_Glitter4494.

Check what you are being charged for:

https://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/unknown-charge-on-bill.html?linkId=100000379229962

​@Eager_Glitter4494 you’d be better off reporting the issue on the Account, Payment, & Plan forum